Participants will learn three common patterns of communication that block effective progress and learn ways to move out of these modes of communication and into healthier modes:

• The Victim
• The Fighter
• The Hero/Rescuer

You will reflect about "avoiding conflict" and discover what mode of communication you commonly default to when under stress. You will learn new ways to communicate including:

• asking for what you want
• setting boundaries
• using conflict to grow
• how to listen well
• four steps to "hold tension and conflict" while still leading others